Candles FAQ

Are your candles eco-friendly?

We are super transparent about how our candles are made and packaged. In our candles, we use 100% natural soy wax, FSC (Forest Stewardship Council) certified wood wicks and recyclable tin cans. 

Why don't you use Essential Oils?

Not all essential oils are created equal or safe for candle making. We use phthalate-free fragrance oils that are specifically formulated for candles + body products. Fragrance oils are actually more sustainable to manufacture and because of this, help to keep our costs down. 

Our fragrance oils are non-toxic, containing no carcinogens, phthalates, parabens or other hazardous chemicals commonly found in other fragrance oils.

Why do some candles have an off-white/yellow tint if you don't use color or dyes?

Natural soy wax is white in color. The fragrance blends that I use range from clear to light yellow (don't worry all phthalate free fragrance oils). Fragrance oils may tint the soy wax producing an off white to yellowish wax color.

What do I do if my wood wick keeps flaming out?

If your wood wick isn’t staying lit, it means you need to trim your wick for a proper burn. The easiest way to do this is by pinching off the top burnt bits with your fingers or using a small tool like a nail clipper or wick trimmer. You should regularly trim the wicks of your candles to ensure a crisp burn. We recommend a length of 3mm – 5mm.

Why is my candle bumpy and rough at the top after burning?

Don’t worry, we looked this up too when we were in the testing phase! Turns out, this is the best way to know your candle is made from 100% soy. Bumpy surfaces are super common with soy wax — it happens when the candle cools at an inconsistent rate. Sometimes your candle can dry with an uneven surface and sometimes it will dry smooth as ever. The good news? This is all-natural and does not affect the performance of your candle.

How can I stop my candle from tunelling?

Your candle can tunnel if you extinguish the flame before its optimal burn time, leaving a literal ‘tunnel’ around the outside. This leftover wax means your candle won’t achieve its maximum burn potential and can become difficult to light later on. We never want that to happen, so please ensure you are burning your candle until the entire top layer is liquid wax. This way it will set evenly with no tunelling.


I've tunnelled my candle! What can i do now?

Don't stress! There's an easy fix if you've accidentally tunnelled your candle. What you need to do is create a foil wrap around the sides and top of the tin, then poke a hole to light the wick. This will create an oven inside the candle for the edges to melt down. Make sure on first burn to always leave your candle lit until all the wax has melted to the edge, as this forms a memory ring for the next burn.



Yes, we can do wholesale orders and custom candles for any event! Please reach out to us at sales@theblossomgift.com  with more details.